Claims Assistance
When the unexpected happens, you shouldn't have to navigate the claims process alone. Compass Insurances is in your corner — guiding you every step of the way to a fair settlement.
How our claims process works
Contact us immediately
Call, WhatsApp, or email us as soon as an incident occurs. The sooner we're involved, the smoother the process.
Document the damage
We'll guide you on what photos, reports, and documentation to gather to support your claim.
We submit on your behalf
Compass handles the paperwork and submits your claim directly to the insurer — no confusing forms for you to navigate alone.
We advocate for you
We monitor your claim's progress and negotiate with the insurer to ensure you receive a fair and timely settlement.
Your advocate in the claims process
As your broker, we have a legal and ethical obligation to act in your best interest — not the insurer's. We use our relationships with PALIG, Nagico, and Guardian Group to ensure your claim is handled fairly and efficiently. Most clients find the process far less stressful with Compass by their side.
Need to file a claim?
Contact us immediately — we're here to help.
Office Hours
Mon – Fri: 8:00 AM – 5:00 PM
Sat: 9:00 AM – 1:00 PM